{"id":869,"date":"2021-05-26T13:53:55","date_gmt":"2021-05-26T17:53:55","guid":{"rendered":"https:\/\/wp.biota.utoronto.ca\/?page_id=869"},"modified":"2026-07-22T11:50:29","modified_gmt":"2026-07-22T15:50:29","slug":"utormfa","status":"publish","type":"page","link":"https:\/\/wp.biota.utoronto.ca\/?page_id=869","title":{"rendered":"UTORMFA"},"content":{"rendered":"\n<p>To protect your University of Toronto accounts from compromise, please enrol in the Multi-Factor Authentication (MFA) service. Some services already require MFA in order to protect confidentiality, and increasingly it will become a requirement for routine access to your account. This protects your personal information, and the institutional data to which you have access.<br><br>What is MFA? It is a process that protects your account by requiring two identity factors to successfully log in. You have very likely already used some form of MFA (also called 2FA), such as when a company sends an SMS to your phone containing a one-time code that you enter to gain access to a service. This protects your account because a successful log in requires both the correct username + password <em>and<\/em> a positive response to the authentication request sent to your personal device (phone or tablet).<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/wp.biota.utoronto.ca\/wp-content\/uploads\/2021\/05\/duo-1.png\"><img decoding=\"async\" loading=\"lazy\" width=\"192\" height=\"86\" src=\"https:\/\/wp.biota.utoronto.ca\/wp-content\/uploads\/2021\/05\/duo-1.png\" alt=\"Duo logo\" class=\"wp-image-872\"\/><\/a><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>U of T has selected the <strong>Duo<\/strong> service to deliver this functionality. For most people, the most convenient option is to use your personal mobile phone with the Duo app installed. If you don&#8217;t have a mobile phone, or don&#8217;t want to use it as a Duo approval device, you can request a dedicated hardware token that you will carry with you any time you need access to your UofT account.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><strong>To begin, visit this site and click on Self-Enrollment:<br><a href=\"https:\/\/uoft.me\/mfa\">https:\/\/uoft.me\/mfa<\/a><\/strong><\/p>\n\n\n\n<p>You will start by installing the <strong>Duo Mobile<\/strong> app on your device. Please make sure you fully complete the process, about 10 minutes. Starting and abandoning enrollment could leave your account in an inaccessible state.<br><strong>iPhone Apple App Store<\/strong> <a href=\"https:\/\/apps.apple.com\/ca\/app\/duo-mobile\/id422663827\">https:\/\/apps.apple.com\/ca\/app\/duo-mobile\/id422663827<\/a><br><strong>Android Google Play Store<\/strong> <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.duosecurity.duomobile\">https:\/\/play.google.com\/store\/apps\/details?id=com.duosecurity.duomobile<\/a><\/p>\n\n\n\n<p>Your phone number is used only to identify the device and is not shared or otherwise used. At the end of the process, we recommend selecting the Push option: &#8220;When I log in: Automatically send this device a Duo Verified Push&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Before<\/em> you lose your phone&#8230;<\/h2>\n\n\n\n<p>Once Duo Mobile is set up on your mobile device, there are two important steps to take to make sure you can always access your U of T account.<\/p>\n\n\n\n<p><strong>Generate bypass codes<\/strong> that you can use for a one-time log in if you don&#8217;t have your device with you:<br><a href=\"https:\/\/bypass.utormfa.utoronto.ca\/\">https:\/\/bypass.utormfa.utoronto.ca\/<\/a><\/p>\n\n\n\n<p><strong>Enable Duo Restore<\/strong> so you can easily recover your profile when you replace your device.<br>iPhone\/iPad: <a href=\"https:\/\/guide.duo.com\/duo-restore#ios\">https:\/\/guide.duo.com\/duo-restore#ios<\/a><br>Android: <a href=\"https:\/\/guide.duo.com\/duo-restore#android\">https:\/\/guide.duo.com\/duo-restore#android<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">QUESTIONS?<\/h2>\n\n\n\n<p>How does it work?<\/p>\n\n\n\n<ul>\n<li>If you want to access a service such as Quercus or UTMail+ from your home computer, you will begin by logging in with your UTORid + password as usual. In a few seconds your phone will receive a push notification that someone wants to log in to your account. Pick up your phone, enter the three-digit code displayed by the login prompt, and you\u2019re in.<\/li>\n<\/ul>\n\n\n\n<p>Will I always need to use my phone to log in?<\/p>\n\n\n\n<ul>\n<li>Not always; it depends on where you are and what you are accessing. Successful authentications will be cached for some time so you don&#8217;t need to keep reauthorizing. However it is safer to assume that you need your phone handy any time you need to access UTORid-based services.<\/li>\n<\/ul>\n\n\n\n<p>What kind of device do I need?<\/p>\n\n\n\n<ul>\n<li>Any Android phone or tablet running Android version 8 or above, any Apple iPhone or iPad running iOS\/iPadOS 12 or above. Please contact us if you don&#8217;t have a compatible device or don&#8217;t want to use your personal phone for this purpose.<\/li>\n<\/ul>\n\n\n\n<p>What if I lose or change my mobile phone?<\/p>\n\n\n\n<ul>\n<li>You can register more than one device in Duo, such as a phone and a tablet, and either one can be used to approve logins. We recommend enrolling more than one device if you can.<\/li>\n\n\n\n<li>In the event that you are separated from your device, you may use one-time bypass codes to log in. But, <em>you must first generate a set of codes and save them in an accessible place. We strongly recommend you do this after you enrol in Duo.<\/em> Visit <a href=\"https:\/\/bypass.utormfa.utoronto.ca\/\">https:\/\/bypass.utormfa.utoronto.ca\/<\/a><\/li>\n\n\n\n<li>It is important that your Duo settings get correctly migrated when you change devices. This means you need to configure the Duo Restore to save its settings to your phone&#8217;s cloud account.<\/li>\n<\/ul>\n\n\n\n<p>Does the Duo logo look a lot like the GO Transit logo?<\/p>\n\n\n\n<ul>\n<li>Yes. Yes it does.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>To protect your University of Toronto accounts from compromise, please enrol in the Multi-Factor Authentication (MFA) service. Some services already require MFA in order to protect confidentiality, and increasingly it will become a requirement for routine access to your account. This protects your personal information, and the institutional data to which you have access. What [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=\/wp\/v2\/pages\/869"}],"collection":[{"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=869"}],"version-history":[{"count":15,"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=\/wp\/v2\/pages\/869\/revisions"}],"predecessor-version":[{"id":1308,"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=\/wp\/v2\/pages\/869\/revisions\/1308"}],"wp:attachment":[{"href":"https:\/\/wp.biota.utoronto.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=869"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}